Customer Service Representative

Lyreco; Airdrie; On-site; GBP 25,000; Full time

Job summary

Lyreco is seeking a Customer Care Advisor for a 6-month fixed-term contract in Airdrie. Candidates will provide outstanding customer service, handling enquiries and processing orders within a supportive team environment. This is an excellent opportunity to gain experience in a global workplace solutions leader.

Benefits

Welcoming and supportive team environment

Full training provided

Opportunity to gain experience with a global workplace solutions leader

Qualifications

• Enthusiastic individuals needed, no prior experience necessary.
• Great communication and a proactive team player attitude are required.

Responsibilities

• Handle customer enquiries professionally.
• Process orders and resolve issues with care.

Skills

Great communication skills

Proactive attitude

Customer-focused mindset

Job description

Customer Care Advisor (6-Month Fixed-Term Contract)
Location: Airdrie

Are you passionate about delivering outstanding customer service? We're looking for enthusiastic individuals to join our Customer Care team at Lyreco Airdrie on a 6-month fixed-term contract.

Whether you are on the look out for a new role, or you have recently finished at university and looking for work experience, this could be the opportunity for you.

What We Offer:

• A welcoming and supportive team environment
• Full training provided – no prior experience necessary
• Salary - £24,570 per annum
• Opportunity to gain experience with a global workplace solutions leader

About the Role:
As a Customer Care Advisor, you’ll be at the heart of our customer experience, handling enquiries, processing orders, and resolving issues with professionalism and care.

Contract Type:

• 6-month fixed-term contract
• Monday to Friday, 9am – 5.30pm (potential part time opportunities also available)

What We’re Looking For:

• Great communication skills
• A team player with a proactive attitude
• Customer-focused mindset
• Someone happy being on the phone providing an excellent service to our customers

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