Customer Service/Receptionist

Clarify Consultancy Ltd; Lancashire; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Full benefits package

Relaxed and flexible working

Goes with the client environment

Job summary

Clarify Consultancy Ltd is recruiting a Customer Service / Receptionist for a national manufacturing client in Lancashire. You will manage a busy switchboard, greet visitors, and provide essential admin support.

Key tasks include answering calls, routing to extensions, handling post, signing in visitors, and maintaining productivity in a fast-paced environment. A strong IT skillset and telephone manner are important, with a full benefits package offered.

Qualifications

• Experience in a client-focused environment.
• Excellent IT skills advantageous.
• Ability to work under pressure and maintain professionalism.

Responsibilities

• Answer all incoming calls and forward callers to the appropriate extension.
• Develop and maintain productivity at all times.
• Deal with outgoing post, sign in/out visitors, provide admin support as required.

Skills

Customer service

Telephone handling

Interpersonal skills

Can-do attitude

Job description

Our client, a national manufacturing company is looking to recruit an enthusiastic, positive and flexible Customer Service / Receptionist to cover their very busy switchboard and front desk.

Responsibilities will include answering all incoming calls, forward callers to the appropriate extension, develop and maintain productivity at all times, deal with outgoing post, sign in/out visitors, provide admin support as and when required.

Previous experience of working in a client-focused environment and excellent IT skills would be an advantage. In addition, you will have the ability to work under pressure, possess a can-do attitude towards work and good interpersonal skills with an excellent telephone manner.

This is a fantastic opportunity to join a great company offering a relaxed and flexible working environment together with a full benefits package.