Customer Service Order Processor

Office Angels; Staines-upon-Thames; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Temporary contract (6 months)

Vibrant work environment

Competitive pay

Professional development

Job summary

Office Angels is seeking a cheerful Customer Service Order Processor in Staines to handle order processing and inquiries in a fast-paced environment. You will collaborate with multiple teams to ensure timely delivery, maintain records, and support inventory queries while using JD Edwards.

The role offers a 6-month temporary contract with a vibrant team culture and competitive pay, suitable for candidates who enjoy a hands-on customer-focused role in manufacturing and production.

Qualifications

• Customer-focused approach to service and problem solving.
• Accurate order processing and data entry.
• Strong communication via phone and email.
• Ability to adapt to changing priorities in a busy environment.
• Proficiency with order processing software and JD Edwards.

Responsibilities

• Processing customer orders accurately and efficiently.
• Responding to customer inquiries via phone and email with a friendly demeanour.
• Collaborating with various teams to resolve issues and ensure timely delivery of products.
• Maintaining accurate records of orders and customer interactions in our system.
• Assisting with inventory management and stock queries.
• Using JD Edwards to process orders efficiently.

Skills

Customer-focused

Detail-oriented

Team player

Adaptable

Tech-savvy

Tools

JD Edwards

Job description

Customer Service Order Processor - Temporary

We are looking for a cheerful and professional Customer Service Order Processor to join our team client in Staines. If you thrive in a fast-paced setting and love helping customers, we want to hear from you!

What You'll Do:

As a Customer Service Order Processor, you will play a vital role in ensuring our clients customers have an exceptional experience. Your daily tasks will include:

• Processing customer orders accurately and efficiently.
• Responding to customer inquiries via phone and email with a friendly demeanour.
• Collaborating with various teams to resolve issues and ensure timely delivery of products.
• Maintaining accurate records of orders and customer interactions in our system.
• Assisting with inventory management and stock queries.
• Using JD Edwards to process orders efficiently.

What We're Looking For:

To succeed in this role, you should be:

• Customer-Focused: You love connecting with customers and going the extra mile to meet their needs.
• Detail-Oriented: Accuracy is key! You'll need to process orders and information with precision.
• A Team Player: You enjoy working with others and can collaborate effectively to achieve common goals.
• Adaptable: You can handle changing priorities and thrive in a busy environment.
• Tech-Savvy: Comfortable using order processing software and other digital tools.

What We Offer:

• Temporary Contract: This is a fantastic opportunity to gain experience in the manufacturing and production industry with a temporary contract for 6 months.
• A Vibrant Work Environment: Join a team that values enthusiasm, collaboration, and fun while getting the job done!
• Competitive Pay: We offer a competitive salary for your hard work and dedication.
• Professional Development: Gain valuable skills and insights that will help you grow in your career.

Why Work with Us?

At our company, we believe that happy employees create happy customers! We are dedicated to fostering a positive and inclusive workplace where everyone can thrive. If you're looking for an opportunity to shine and make a difference, this is the place for you!

This position is temporary, and we are looking for candidates who can start immediately.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.