Customer Service & Installations Co‑Ordinator

Wren Kitchens; Barton-upon-Humber; On-site; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Life insurance after 2 years' service

Access to Benenden health and discount platform after 1 year

Personalised progression plan

Individual training budget

EE discount

Staff discount on purchasing furniture after 1 year

Eye Care Vouchers

Refer a Friend Scheme

Free onsite gym

Job summary

Wren Kitchens is seeking a Customer Service Advisor (Installation Co-Ordinator) to enhance customer satisfaction within their vibrant Customer Installation Centre in Barton-Upon-Humber. You'll handle customer queries with empathy and professionalism, ensuring a smooth experience as clients turn their kitchen dreams into reality. If you're a proactive communicator passionate about problem-solving, this entry-level role offers a chance to develop your career with comprehensive training and growth opportunities.

Qualifications

• Confident communicator who enjoys building relationships.
• Reliable individual with excellent computer skills and comfortable navigating multiple systems.
• Passionate individual who wants to make a real difference to the customer experience.

Responsibilities

• Proactively resolve customer queries and concerns across various contact channels.
• Take ownership of each customer contact, striving for the best possible resolution.
• Provide exceptional, inspirational experiences that exceed expectations.

Skills

Customer Service

Problem Solving

Communication

Reliability

Tools

Computer Skills

Job description

Wren Kitchens is seeking a Customer Service Advisor (Installation Co-Ordinator) to enhance customer satisfaction within their vibrant Customer Installation Centre in Barton-Upon-Humber. You'll handle customer queries with empathy and professionalism, ensuring a smooth experience as clients turn their kitchen dreams into reality. If you're a proactive communicator passionate about problem-solving, this entry-level role offers a chance to develop your career with comprehensive training and growth opportunities.