Customer Service Executive

Ayvens; Slough; On-site; GBP 25,000; Full time

Job summary

A leading company in sustainable mobility is looking for a Customer Service Executive in Slough. This role involves providing accurate support and managing customer queries, with a contract for 6 months. Ideal for entry-level candidates looking to start their career while contributing to innovative customer solutions.

Qualifications

• Provide clear and accurate service and support to our customers
• Manage customer queries and requests through both email and telephone calls

Responsibilities

• Provide service and support to our customers.
• Manage customer queries and requests through email and phone.

Skills

Customer service

Communication

Problem solving

Job description

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At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

We have a fixed term contract opportunity for 6 months in our Customer Fulfilment team based in Slough.

Salary will be £24,297 per annum for this role.

Purpose of role

• Provide clear and accurate service and support to our customers
• Manage customer queries and requests through both email and telephone calls to a successful and timely resolution
  
  

Why Ayvens?

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

• ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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