Customer Service Executive

E3recruitment; Leeds; On-site; GBP 26,000 - 30,000; Full time

Job summary

A specialist vehicle conversion company in Morley is seeking a Customer Service Executive. This permanent role offers a salary starting at £26,000 per year, with career progression opportunities. The ideal candidate will excel in communication and customer service, supporting both potential and existing customers.

Benefits

22 days holiday + bank holidays

Company pension scheme

Loyalty and performance bonus

Company events

Free on-site parking

Qualifications

• Customer-focused background, preferably in manufacturing or engineering.

Responsibilities

• Answering queries and complaints.
• Providing quotes and logging issues.
• General administrative duties.

Skills

Communication

Customer Service

Job description

Customer Service Executive needed.

Standard days, Monday to Friday, from £26,000 per year ( starting company has career progression plan for further salary improvements). Permanent position, 22 holidays + bank holidays, working for a specialist vehicle conversion company who are looking for enthusiastic and driven individual to add to there current team.

The Customer Service Executive role is based in Morley

The duties of the Customer Service Executive role are:

• Answering queries and complaints
• Providing quotes
• Ensuring the issue has been logged and actioned
• Load new customer accounts on the CRM database
• General administrative duties
• Strong communication over the telephone and email
• Update and maintain records

The ideal candidate for Customer Service Executive role would come from a customer-based background and may have worked in a manufacturing or engineering setting. The purpose of the role is to provide support and provide strong communication between potential and existing customers to ensure the quality of service is exceptional.

What the Customer Service Executive role offers:

• 22 days holiday + bank holidays
• Company pension scheme
• Loyalty and performance bonus
• Company events
• Free on-site parking
• Full-time permanent position

If you are interested in the Customer Service Executive role, please APPLY or give Maisie Cope a call at E3 Recruitment.