Customer Service Executive

LJ Recruitment; Colchester; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Full training

Career progression

Mentoring from experienced team

Office-based role in Colchester

Job summary

LJ Recruitment is hiring for a Property Management Trainee in Colchester. This office-based role offers a £25,000 starting salary and full training, with no property experience required.

You will learn all aspects of residential property management from experienced professionals while building relationships with landlords, tenants and contractors. The position emphasizes organisation, communication and a proactive learning mindset, with clear career progression within the growing property

Qualifications

• Experience in sales, customer service or office-based roles.
• Excellent communication and organisational skills.
• Confident using Microsoft Office and learning new systems.
• Holds a full UK driving licence and has vehicle access.

Responsibilities

• Build strong relationships with landlords, tenants and contractors.
• Coordinate property maintenance and repairs.
• Handle enquiries via phone and email.
• Manage administration and keep property records up to date.
• Support day-to-day management of a property portfolio.
• Learn all aspects of residential property management from experienced professionals.

Skills

Sales experience

Customer service

Office-based role experience

Microsoft Office

Full UK driving licence

Tools

Microsoft Office

Job description

Location: Colchester (Office Based) Salary: £25,000 per annum Full-Time | Monday - Friday

Looking for the next step in your career?

Are you organised, people-focused and ready to build a long-term career with a well-established property business? Whether you've worked in sales, customer service or an office environment, this could be the perfect opportunity to break into the exciting world of property management.

No previous estate agency or property experience is required - we'll provide full training and support to help you succeed.

What you'll be doing:

• Building strong relationships with landlords, tenants and contractors.
• Coordinating property maintenance and repairs.
• Handling enquiries via phone and email.
• Managing administration and keeping property records up to date.
• Supporting the day-to-day management of a property portfolio.
• Learning all aspects of residential property management from experienced professionals.

We're looking for someone who:

• Has experience in sales, customer service or an office-based role.
• Has excellent communication and organisational skills.
• Enjoys working with people and solving problems.
• Is confident using Microsoft Office and learning new systems.
• Holds a full UK driving licence and has access to a vehicle.
• Is motivated to learn and develop a career within the property industry.

What's on offer?

• £25,000 starting salary.
• Full training - no property experience needed.
• Clear career progression opportunities within an established and growing business.
• Supportive team environment with ongoing mentoring.
• Stable, long-term career with opportunities to develop your skills and responsibilities.
• Office-based role in Colchester.