Customer Service - English speaking - 100% remote in Greece

Halvia Talent; Remote; GBP 40,000 - 60,000; Full time

Job summary

A reputable recruitment agency is looking for a Customer Service Agent willing to relocate to Greece. This remote role involves providing excellent service via phone, email, and messaging, resolving customer inquiries about orders and delivery. Competitive salary and benefits include relocation assistance, healthcare, and professional development. Applicants should have strong English skills and a passion for helping people. Training and support are provided to ensure your success in this dynamic environment.

Benefits

Complete relocation support

Competitive monthly salary

Health care benefits

Full paid training

Professional growth opportunities

Free Greek language courses

Qualifications

• Customer support experience is beneficial, but not mandatory.
• Ability to remain calm and professional in challenging situations.
• Fluent in English, both written and spoken.

Responsibilities

• Chat with customers using phone, messages, and email.
• Resolve queries related to orders, refunds, and delivery.
• Provide empathetic customer service across all channels.

Skills

Problem-solving

Strong English skills

Attention to detail

Job description

Position: Customer Service Agent

Work model: 100% remote

Location: Greece

Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end‑users.

The job

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU, because

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem‑solving is your superpower
• You can stay calm and professional – even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight ticket expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV – and apply in just a few clicks.