Customer Service Champion — Flexible Hours & Benefits

Tesco; Ditton; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Holiday allowance

Flexible working

Clubcard discounts

Wellbeing resources

Pension & life cover

Job summary

Tesco Colleague role at Tesco Ditton is a store-based position focused on delivering great customer service across everyday shopping needs. You will be part of a diverse team, helping shoppers, keeping shelves tidy and ensuring a smooth checkout experience.

We offer flexible working options from day one, a generous holiday allowance, 20 days plus personal day rising to 22, plus a Clubcard discount and access to wellbeing resources.

Qualifications

• Experience in retail or customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Know your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store

Skills

Customer service

Communication

Teamwork

Reliability

Job description

Tesco Colleague role at Tesco Ditton is a store-based position focused on delivering great customer service across everyday shopping needs. You will be part of a diverse team, helping shoppers, keeping shelves tidy and ensuring a smooth checkout experience.

We offer flexible working options from day one, a generous holiday allowance, 20 days plus personal day rising to 22, plus a Clubcard discount and access to wellbeing resources.