Store Customer Service Champion | Flexible Hours & Benefits

Tesco; Great Dunmow; On-site; GBP 18,000 - 20,000; Part time

Benefits offered by this job

Holiday allowance

Flexible working

Staff discount

Wellbeing services

Life cover

Pension matching

Cycle to work

Uniform provided

Job summary

Tesco Colleague role in the United Kingdom requires delivering excellent customer service in-store, building rapport with shoppers and working across service, picking and replenishment areas. You will implement training to ensure safety and efficiency, while contributing to store performance and a welcoming atmosphere.

The position offers flexible hours with guaranteed minimums, a commuter-friendly schedule, and a comprehensive benefits package as described in the ad.

Qualifications

• Genuine passion for delivering great service.
• Ability to build rapport with customers and leave them with a positive shopping experience.
• Proactive decision-making in customers’ best interests.
• Strong teamwork and open communication with colleagues.
• Punctual, well-presented and brand ambassador mindset.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Being knowledgeable about products and services in the store.
• Working across the store in service, picking and replenishment areas as required.
• Applying training to work safely and effectively while serving customers brilliantly.
• Making decisions right for customers and delivering store routines on time.
• Taking part in seasonal, community and charity events, creating an inclusive atmosphere.
• Understanding store performance and contributing to service, sales, waste reduction and profit.
• Handling products with care to maintain quality and reach customers in good condition.
• Upholding Tesco values and policies while being yourself and welcoming to all.
• Occasionally assisting with deliveries into the store.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Tesco Colleague role in the United Kingdom requires delivering excellent customer service in-store, building rapport with shoppers and working across service, picking and replenishment areas. You will implement training to ensure safety and efficiency, while contributing to store performance and a welcoming atmosphere.

The position offers flexible hours with guaranteed minimums, a commuter-friendly schedule, and a comprehensive benefits package as described in the ad.