Customer Service Assistant - Part Time

The Range; Dorchester; On-site; GBP 10,000 - 40,000; Part time

Job summary

An exciting opportunity awaits as a part-time Customer Service Assistant at a rapidly growing retail company. In this dynamic role, you will be the face of the brand, delivering exceptional service and creating memorable shopping experiences. Your responsibilities will include addressing customer inquiries, processing transactions, and resolving issues with a friendly and patient approach. Join a team that values its people and fosters a rewarding work environment. If you are passionate about customer service and looking to make a difference in a fast-paced setting, this is the perfect role for you.

Qualifications

• Ability to provide excellent customer service and problem-solving.
• Confident, polite, and approachable demeanor.

Responsibilities

• Answer customer enquiries and provide information.
• Process till transactions and handle returned goods.
• Ensure a positive customer experience.

Skills

Customer Service

Problem-Solving

Teamwork

Communication

Patience

Job description

As a result of our expansion plans and our continued ongoing success we are looking to appoint a part-time Customer Service Assistant.

In this role, you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience.

It is essential that you are able to create a good first impression. You will need to be polite and approachable, confident, and have the ability to remain patient and calm in difficult situations.

What are we looking for?

To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills, the ability to think quickly, follow instructions, work as a team, and work on initiative are also desirable skills for the role.

Your day will be varied, and will include a combination of the following tasks:

1. Answering customer enquiries.
2. Giving information and helping to solve customer problems.
3. Being the first point of contact for dealing with returned goods.
4. Processing till transactions.
5. Making sure that the customer's experience is a positive one.

Why The Range?

Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK’s fastest growing retailers.

Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state-of-the-art distribution centres, you’re sure to find the role to match your skills and your ambition.

People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary. Apply today for a challenging and rewarding position in a dynamic, fast-paced environment and take the next step in your career.