Customer Service Assistant - Leuchars- 20 hours

CJ Lang & Sons Ltd; Leuchars; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

10% staff discount

Career opportunities

Equal opportunities

Job summary

CJ Lang & Sons Ltd operates as SPAR in Leuchars, delivering friendly, customer-focused service seven days a week. We are looking for people who can greet customers warmly, assist with enquiries and help keep the store running smoothly.

As a Customer Service Assistant, you will unpack deliveries, restock shelves, promote offers, and work at the Food to Go counter while upholding high hygiene standards. Flexible hours and onsite training are provided to support your success.

Qualifications

• No previous retail experience required; full training provided.
• Strong communication and customer focus essential.
• Willingness to work flexible hours including weekends.

Responsibilities

• Put customers first by offering help and advice.
• Unpack deliveries and stock shelves.
• Promote offers and upsell to customers.
• Serve at CJ's counter and Food to Go.
• Maintain store hygiene and standards.

Skills

Customer service

Communication

Teamwork

Friendly

Job description

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance

competitive base salary + standby payment for covering weekends