Customer Service Assistant - Rosevale St, Dumfries - 16 hours

CJ Lang & Sons Ltd; Dumfries; On-site; GBP 12,000 - 14,000; Part time

Benefits offered by this job

10% staff discount

Job summary

CJ Lang & Sons Ltd in Dumfries is looking for a proactive Customer Service Assistant to join our Rosevale St store. You will greet customers, answer questions, and help them find items while maintaining a friendly, efficient service at all times.

With 16 hours a week, you’ll enjoy flexible shifts, a 10% staff discount, and opportunities to progress within our long-standing, community-focused SPAR store network. Training is provided to ensure you shine.

Qualifications

• Excellent communication and strong customer focus.
• Retail experience is a plus but not essential; full training provided.
• Flexible hours including mornings, evenings and weekends.

Responsibilities

• Provide friendly customer service and assist with enquiries.
• Unpack deliveries and restock shelves.
• Promote offers and drive sales at CJ's counter.
• Maintain store hygiene and comply with standards.

Skills

Great communication

Customer focus

Team player

Job description

Customer Service Assistant - Rosevale St, Dumfries - 16 hours

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance