Customer Service Assistant - Denny, Falkirk - 16 hours

CJ Lang & Sons Ltd; Denny; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Staff discount

Job summary

CJ Lang & Sons Ltd in Denny, Falkirk, is seeking a Customer Service Assistant to join our store team on a 16-hour per week contract. You will help customers, unpack deliveries, stock shelves and promote weekly offers at CJ's counter, contributing to a friendly and efficient shopping experience.

We're open seven days a week, so flexibility with mornings, evenings and weekends is important, and training will be provided to help you shine in a supportive, community-focused environment with a 10%

Qualifications

• Experience in customer service is preferred but not essential.
• Able to communicate clearly and helpfully with customers.
• Willing to work flexible hours including weekends.

Responsibilities

• Provide friendly and efficient customer service at CJ's counter.
• Unpack deliveries and restock shelves.
• Promote offers and up-sell where appropriate.
• Maintain store hygiene and compliance with standards.

Skills

Customer service

Communication

Team player

Job description

Customer Service Assistant - Denny, Falkirk - 16 hours

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight's dinner to 'Food to Go', to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don't worry it's not essential as we'll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our 'Food to Go' CJ's counter
• Maintain excellent standards of store hygiene and compliance