Customer Service Assistant - Kincorth, Aberdeen

CJ Lang & Sons Ltd; Aberdeen City; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

10% staff discount

Career opportunities

Equal opportunities employer

Job summary

CJ Lang & Sons Ltd, operating SPAR stores in Scotland, invites applications for Customer Service Assistants. You will help meet customer needs from early mornings to late evenings, including weekends, with training provided to help you excel in a retail grocery environment.

Join a long‑standing family business that values flexibility, teamwork and excellent service, with 10% staff discount and clear career opportunities available.

Qualifications

• Excellent communication with customers.
• Willing to work mornings, evenings and weekends.
• Training provided to perform duties.

Responsibilities

• Put customers first by providing service, help and advice.
• Unpack deliveries and restock shelves.
• Actively sell and promote offers to customers.
• Serve at the CJ’s counter and assist colleagues.
• Maintain store hygiene and compliance to standards.

Skills

Customer service

Communication skills

Flexible hours

Team player

Job description

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance

The fees we pay for our assignments vary depending upon the complexity of the task and therefore you’ll achieve a wage equivalent to the National Minimum Wage. Each of the visit fees are detailed on our Job Board. You will be working on a self-employed basis, so you will be responsible for paying your own National Insurance contributions and Tax.

£27,795.00 - Rest of England £30,906.00 - London