Customer Service Assistant (Games)

HB Leisure; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

HB Leisure, a global leader in skilled games, is seeking enthusiastic Customer Service Assistants (Games Hosts) for their vibrant theme park teams. Ideal candidates will thrive in a fun-filled environment, ensuring excellent guest experiences while running engaging games. Competitive pay, bonuses, and opportunities for travel make this an exciting role.

Benefits

Competitive rates of pay

Daily Bonus Scheme

Flexible working hours

Recommend A Friend Bonus

Discounts to retailers

Unlimited access to wellbeing resources

Qualifications

• Strong customer service and communication skills.
• Positive, outgoing personality.
• Able to work flexible hours, including weekends.

Responsibilities

• Run skill games while delivering excellent customer service.
• Ensure guests have fun playing games.

Skills

Customer service

Communication skills

Outgoing personality

Job description

HB Leisureis the global leader in skilled games and amusements,operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.

We like to do things differently here atHB Leisure, we don't just open doors to a career in theleisure industry, and we also offer theopportunity to travel the globe to experience working in our other incredible locations!

If a desk isn’t for you, then you are for us, so why don't you join us working in afun theme park environmentanddevelop skillsthat will be recognised throughout your career!

As aCustomer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games!

In return we will offer you:

• Competitive rates of pay
• Daily Bonus Scheme
• Flexible working hours
• Recommend A Friend Bonus(Subject to T&C's)
• Winter Opportunities between your Seasonal Contract
• Discounts to hundreds of tops retailers
• Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
• Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Person Specification:

• Great customer service, communication skills and a positive, outgoing personality
• Honest, reliable and a responsible individual with strong work ethic
• Are able to offer good availability on weekdays and weekends (including bank holidays)
• Be able to follow instructions and comply with all company standards
• Have reliable transportation – due to the location of the site