Customer Service Assistant (Games)

HB Leisure; Windsor; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team at a global leader in skilled games and amusements! As a Customer Service Assistant, you will thrive in a fun theme park environment, delivering exceptional service and ensuring guests enjoy their experience. This role offers great career prospects, including opportunities to travel the globe and work in incredible locations. With flexible hours and a daily bonus scheme, this position is perfect for those seeking a dynamic work atmosphere. Embrace the chance to develop skills that will be recognized throughout your career while having fun every day!

Benefits

Competitive rates of pay

Daily Bonus Scheme

Flexible working hours

Recommend A Friend Bonus

Discounts at top retailers

Unlimited access to wellbeing resources

Virtual GP services

24/7 employee assistance

Virtual gym with free online workouts

Opportunities to travel globally

Qualifications

• Excellent customer service skills with a positive, outgoing personality.
• Reliable and responsible with a strong work ethic.

Responsibilities

• Running skill games and delivering excellent customer service.
• Ensuring guests have fun while playing games.

Skills

Customer Service

Communication Skills

Positive Attitude

Job description

HB Leisure is a global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Hosts) to join our vibrant team.

About Us

At HB Leisure, we do things differently. We don’t just open doors to a career in the leisure industry; we also offer opportunities to travel the globe and work in our incredible locations!

Join Our Team

If you prefer a fun theme park environment over a desk job, then you are the person we are looking for. Join us and develop skills that will be recognized throughout your career!

Role Responsibilities

As a Customer Service Assistant (Games Host), you will be responsible for:

1. Running our skill games
2. Delivering excellent customer service to guests
3. Ensuring guests have fun playing our games

What We Offer

• Competitive rates of pay
• Daily Bonus Scheme
• Flexible working hours
• Recommend A Friend Bonus (subject to T&C's)
• Winter opportunities between seasonal contracts
• Discounts at hundreds of top retailers
• Unlimited access to wellbeing resources, including virtual GP services, 24/7 employee assistance, and a virtual gym with free online workouts
• Great career prospects, including opportunities to travel globally (Asia, Europe, Dubai, USA, etc.) and work in some of the world's most amazing locations

Person Specification

• Excellent customer service and communication skills with a positive, outgoing personality
• Honest, reliable, responsible, and with a strong work ethic
• Good availability on weekdays, weekends, and bank holidays
• Ability to follow instructions and comply with company standards
• Reliable transportation due to site location