Customer Service Assistant (Games)

HB Leisure Ltd; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

HB Leisure Ltd, a global leader in skilled games and amusements, seeks Customer Service Assistants (Games Hosts) in London. Join our vibrant team and be part of a fun theme park environment where you can develop valuable skills and enjoy great benefits including travel opportunities and bonuses.

Benefits

Competitive rates of pay

Daily Bonus Scheme

Recommend A Friend Bonus

Discounts to hundreds of top retailers

Access to wellbeing resources

Career travel opportunities

Qualifications

• Great customer service and communication skills.
• Honest, reliable individual with a strong work ethic.
• Good availability on weekdays and weekends.

Responsibilities

• Run skill games while delivering excellent customer service.
• Ensure guests have fun while playing the games.

Skills

Customer service

Communication skills

Positive personality

Reliability

Strong work ethic

Job description

Social network you want to login/join with:

Customer Service Assistant (Games), London

Client:

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

2ca71fb46837

Job Views:

11

Posted:

18.06.2025

Expiry Date:

02.08.2025

Job Description:

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.

We like to do things differently here at HB Leisure. We don't just open doors to a career in the leisure industry, but also offer the opportunity to travel the globe to experience working in our other locations!

If a desk isn’t for you, then you are for us. Join us working in a fun theme park environment and develop skills that will be recognised throughout your career!

As a Customer Service Assistant (Games Host), you will be responsible for running our skill games while delivering excellent customer service to our guests and ensuring they have as much fun as possible playing our games!

In return we will offer you:

• Competitive rates of pay
• Daily Bonus Scheme
• Recommend A Friend Bonus (Subject to T&C's)
• Winter Opportunities between your Seasonal Contract
• Discounts to hundreds of top retailers
• Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
• Great career possibilities including opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Person Specification:

• Great customer service, communication skills, and a positive, outgoing personality
• Honest, reliable, and a responsible individual with a strong work ethic
• Good availability on weekdays and weekends (including bank holidays)
• Ability to follow instructions and comply with all company standards
• Reliable transportation – due to the location of the site