Customer Service Assistant (Food Retail)

TN United Kingdom; Norwich; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player in food retail is seeking a Customer Service Assistant to join their dynamic team in Norwich. This role focuses on delivering exceptional customer service, maintaining product availability, and engaging with the community. Ideal candidates will be friendly, reliable, and possess effective communication skills. This position offers a unique opportunity to contribute to a growing business while working in a supportive environment. If you are self-motivated and eager to learn, this could be the perfect fit for you!

Qualifications

• Friendly and approachable with a positive attitude.
• Engaged and self-motivated, willing to learn and adapt.

Responsibilities

• Support high standards of customer service and product availability.
• Engage with the local community and work as part of a motivated team.

Skills

Effective communication skills

Team player

Basic numeracy skills

Basic IT skills

Job description

Customer Service Assistant (Food Retail), Norwich

Client: East of England Co-op

Location: Norwich

Job Category: Retail

EU work permit required: Yes

Job Reference:

9450227a9aa7

Job Views:

16

Posted:

28.04.2025

Expiry Date:

12.06.2025

Job Description:

Vacancy Introduction

APPLY NOW, THERE IS NO NEED FOR A CV!

Normal working pattern for this role:

Working Day: Sunday 6am - 12pm

Our working patterns are non-contractual. The advertised working pattern represents the normal working pattern at the time of advertisement and may be subject to change.

Meet Bertie & Becky

Click on the video below to meet Bertie & Becky, who are both Customer Service Assistants (CSA) at our co-op. They share insights about working as a CSA in our food stores.

Role Responsibilities

As a CSA (Food Retail), you will support your store in delivering high standards of customer service, product availability, presentation, compliance, and engaging with your local community.

You will work as part of a diverse and motivated team dedicated to attracting and delighting customers daily, supporting the growth and evolution of our business.

The Ideal Candidate

• Friendly and approachable
• A reliable team player
• Effective communication skills
• A positive attitude
• Engaged and self-motivated
• Willing to learn and adapt
• Basic numeracy, literacy, and IT skills

Additional Information

Our co-op recruits individuals who have passed the school leaver’s age. For more details, please visit the following link: