Customer Service Assistant Coatbridge

Sparscotland; Coatbridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a long-established family business dedicated to serving local communities! As a Customer Service Assistant, you will be part of a dynamic team that prioritizes friendly and efficient service. Whether it's unpacking deliveries, restocking shelves, or promoting offers, your role is vital in ensuring a great shopping experience. Flexibility is key, with opportunities to work mornings, evenings, and weekends. Enjoy benefits like a 10% staff discount and career advancement while contributing to a welcoming environment for all. If you're passionate about customer service and teamwork, this opportunity is perfect for you!

Benefits

10% Staff Discount

Flexible Hours

Career Opportunities

Qualifications

• Great communicators and customer-focused individuals are essential.
• Retail experience in the grocery sector is a plus but not required.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and restock shelves.
• Maintain excellent standards of store hygiene.

Skills

Customer Service

Communication

Teamwork

Job description

SPAR Coatbridge

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice

• Unpack deliveries and re-stock the shelves

• Actively sell and promote offers to customers

• Serve in our ‘Food to Go’ CJ’s counter

• Maintain excellent standards of store hygiene and compliance