Customer Service Assistant - Bar

Tenpin; Glasgow; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join Tenpin's new family entertainment centre in Clydebank as a bar team member! Deliver exceptional service with a focus on customers while serving drinks and maintaining cleanliness. Enjoy free bowling, flexible working hours, and opportunities for growth in your career.

Benefits

Free Bowling for family and friends

Free Food when on shift for more than 6 hours

On the Spot Rewards

Employee Assistance Programme

Life assurance (2x annual salary)

Long Service Awards

Enhanced Maternity, Paternity, Adoption leave

Qualifications

• Previous bar experience is essential.
• Must be at least 18 years old.
• Full flexibility for evenings and weekends.

Responsibilities

• Serve alcohol, cocktails, and soft drinks.
• Manage stock and maintain cleanliness.
• Support team and manage karaoke rooms.

Skills

Customer Service

Communication

Multi-tasking

Organisational skills

Attention to Detail

Job description

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Client:

Location:

Glasgow, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

370576d45836

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

We’re expanding! Join the Clydebank team at our latest
location and grow with us!

We are opening a
brand new, state of the art family entertainment centre at Clyde Shopping
Centre in August 2025. To build this cracking Clydebank team, we will be
holding a Recruitment Event on 16th July 2025.

We're excited to
offer four opportunities for the same role, each with slight differences. To
keep the process fair, please apply for just one—the one that best suits your
skills and experience. We look forward to your application!

Love the buzz of a bustling bar? We're looking for energetic
team members with a passion for serving amazing drinks and creating memorable
experiences for our guests.

TENPIN IS NOT JUST ABOUT BOWLING... We have something fun
for all the family to do, regardless of age. We love to entertain—it's in our
DNA! Beyond bowling, we offer Karaoke, Arcade Machines, Darts, Pool Tables,
licensed bars with cocktails, and a fabulous food menu.

A career at Tenpin is like no other. The opportunities
are endless, and the benefits are pretty cool too!

The Role

You will deliver a first-class service to our customers by
serving alcohol, cocktails and soft drinks, managing stock, and maintaining our
high standards of cleanliness all whilst following Scottish licensing requirements.

As you grow in the role,
you’ll be supported to build your skills across all key areas of the centre,
from working in the kitchen to getting involved in the reception. You’ll also
play a hands-on role in managing our karaoke rooms, helping to keep the energy
high and the fun flowing. This well-rounded experience will help you
confidently support the team and create great moments for our customers.

We're looking for confident,
friendly candidates with outstanding customer service skills. Given the
responsibility of serving alcohol, candidates must be at least 18 years old, in
compliance with Scottish licensing law.

Skills You Need

Previous bar experience

• Full of
  determination, enthusiasm, and the ability to thrive in a fast-paced
  environment.
• Able to provide outstanding
  customer service and strong communication skills
• Can multi-task
  and have exceptional organisational skills, and strong attention to detail
• Full flexibility
  in your working schedule, especially evenings and weekends.
• Be approachable
  and helpful
• A strong team
  player
• Free Bowling for family and friends
• Free Food when on shift for more than 6 hours
• On the Spot Rewards
• Tenpin Treats – our benefits platform for exclusive
  discounts and wellness perks
• Medicash – covering your everyday dental, optical,
  physio, and wellness expenses
• Employee Assistance Programme
• Free counselling
• Life assurance (2x annual salary)
• Long Service Awards
• Recommend a Friend Scheme
• Enhanced Maternity, Paternity, Adoption leave

Looking for
career development? Tenpin is the place to start. We value great people and
offer opportunities for advancement, with many of our managers having started
as Team Members.

What Happens Next?

Ready to grow
your career with us? Click apply and complete our quick 2-minute application.
If your application is
successful to interview stage, you will be invited to our Recruitment Event on 16th
July 2025.