Customer Service Assistant / Delivery Driver- Drumry Road

One O One Off Sales, Ltd.; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading convenience store chain in Scotland seeks a Customer Service Assistant/Delivery Driver for their Drumry Road location. The role involves picking and delivering orders, providing top-notch customer service, and ensuring store standards. Candidates should have driving experience and strong communication skills, with opportunities for career development and employee recognition.

Benefits

Wagestream for pay access

30% off food and cinema tickets

Hotel and apartment discounts

Access to Scotsman Perks Benefit Portal

Grocery-Aid support

Career development opportunities

Employee of the month recognition

Long service awards

Qualifications

• Minimum 3 years driving experience.
• Ability to use smartphone/tablet and delivery app.
• Good communication skills.

Responsibilities

• Pick, prepare, and deliver home delivery orders.
• Provide excellent customer service.
• Ensure store is fully stocked and displayed correctly.

Skills

Communication

Multi-tasking

Customer Service

Job description

Who are we?

One O One Convenience Stores is the retail division of The Scotsman Group with 46 retail Convenience Stores in Glasgow, East Kilbride, and Edinburgh, we are the Largest independent Convenience Store chain in Scotland. Our stores are at the heart of our local communities, and stock a range of alcohol, tobacco, and fresh food products.

We are looking for experienced and talented Customer Service Assistant/Delivery Driver to join our Store, Drumry Road.

What is in it for you?

As part of One O One Convenience Stores, you will have access to the following benefits that include:

• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off food and cinema tickets in all The Scotsman Group venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefit Portal.
• Grocery-Aid our charity partnership providing 24 hours a day 7 days a week support with Finances, counselling, self-help.
• Career development opportunities.
• Employee of the month recognition and long service awards.

The Role

As a Customer Service Assistant/ Delivery Driver, your role will include:

• To pick, prepare and deliver home delivery orders.
• Providing excellent customer service to the customer.
• Ensure the store is fully stocked, labelled, and well merchandised.
• To comply with all company policies and process.
• To ensure the store achieve their KPIs such as sales, payroll, and targets
• ensure your cash preparation is completed as per the company procedures.

The Person

The Ideal candidate will have:

• a minimum of 3 years driving experience and no more than 6 points on your licence.
• Be able to pick, prepare, load the van, and deliver orders across all times of the day from 6am till 10pm.
• The ability to multi-task and work in a fast -paced environment.
• Good communication, be able to use a smart phone/ tablet and home delivery app.

The Process:

If you think this job of Customer Service Assistant/ Delivery Driver is the role for you then apply now and a member of the Drumry Road team will be in touch.