One Stop - Customer Service Assistant

One Stop; Bishopton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company seeks a motivated Customer Service Assistant in Bishopton. The position involves serving customers, ensuring store organization, and participating in community events. Ideal candidates will have a passion for customer service and uphold company values. Flexible working arrangements are supported.

Benefits

10% discount in One Stop

Additional Tesco discounts and benefits

Insurance, health, and savings schemes

Flexible working options

Qualifications

• Must be above school leaver age.
• Experience in retail or customer service is beneficial.
• Ability to follow safety protocols.

Responsibilities

• Providing excellent customer service.
• Stocking shelves and maintaining store appearance.
• Processing payments and assisting customers.

Skills

Customer Service

Teamwork

Safety Protocols

Communication

Education

Above school leaver age

Job description

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One Stop - Customer Service Assistant, Bishopton

Client: One Stop

Location: Bishopton, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: a1fc9f2340c6

Job Views: 4

Posted: 29.06.2025

Expiry Date: 13.08.2025

Job Description:

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same.

You will play an important role in the daily operations of our store by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.

The customer is at the heart of everything we do. You will constantly seek ways to improve service through on-the-job coaching and feedback, ensuring a safe and welcoming environment for both customers and staff.

You will be Responsible For:

• Serving customers with passion and pride, providing natural and friendly service.
• Encouraging customer feedback through surveys.
• Working across all store areas including online, tills, replenishment, vending, and stock routines.
• Practicing safety protocols learned during training.
• Participating in seasonal, community, and charity events to create an inclusive atmosphere.
• Understanding store performance and contributing to profit goals.
• Living our values, making everyone feel welcome, and following policies.
• Clocking in and out accurately for proper pay.
• Following security procedures and wearing safety equipment.
• Serving age-restricted products responsibly, following the 'think 25' policy.
• Responding promptly to assistance calls and explaining actions to customers.
• Maintaining a clean, organized store environment.
• Potentially managing shifts in the absence of supervisors.
• Following all training to ensure safety and legality.
• If applicable, managing Post Office operations, including passing background checks.

Flexible Working:

We support flexible working arrangements. Discuss your needs during the application process.

Core Purpose:

Serving our customers, communities, and planet better every day.

Values:

• Customers are at the heart of everything we do
• We treat each other with respect
• We work as one team
• We make things easier

About us:

One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, vending, and financial services. We are a subsidiary of Tesco, operating independently with support from our distribution centers.

Please Note:

Applicants must be above school leaver age. Check your local school leaver age requirements.

Benefits include:

• 10% discount in One Stop
• Additional Tesco discounts and benefits
• Insurance, health, and savings schemes
• Flexible working options