Customer Service Assistant

TN United Kingdom; York; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic and fast-growing retailer in the UK, where you can make a real impact on customer satisfaction. This role is perfect for individuals who thrive on delivering exceptional service and enjoy problem-solving. As part of a passionate team, you'll be the first point of contact for customers, ensuring their experience is positive and fulfilling. With a commitment to investing in staff and a culture that values teamwork and initiative, this opportunity offers a unique chance to grow your career in a supportive environment.

Qualifications

• Willingness to deliver exceptional customer service.
• Ability to work effectively in a team and follow instructions.

Responsibilities

• Providing information and assisting in solving customer problems.
• Serving as the first point of contact for dealing with returned goods.
• Ensuring a positive and satisfactory customer experience.

Skills

Problem-solving

Quick thinking

Following instructions

Teamwork

Initiative

Job description

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Role Responsibilities:

1. Providing information and assisting in solving customer problems.
2. Serving as the first point of contact for dealing with returned goods.
3. Ensuring that the customer's experience is positive and satisfactory.

Requirements:

To succeed in this role, you must be willing to deliver exceptional customer service. Skills such as problem-solving, quick thinking, following instructions, teamwork, and initiative are desirable.

Why Join The Range?

Working for The Range is unique. We are a Sunday Times Top Track 100 company and one of the UK’s fastest-growing retailers.

Our success is driven by talented and passionate teams. We offer retail opportunities nationwide, roles in our Head Office, and positions at our state-of-the-art distribution centers, matching diverse skills and ambitions.

People are central to our retail concept. We are committed to investing in our staff and making the future extraordinary.