Customer Service Assistant

Chartwells Universities; Worcester; On-site; GBP 12,000 - 15,000; Full time

Job summary

Chartwells Universities in Worcester is seeking a Customer Services Assistant to join a busy catering team for Universities on a full-time basis. You will help prepare high-quality food, create attractive displays, represent Universities, and handle cash in a fast-paced environment, delivering a consistently excellent customer experience.

Contracted to 40 weeks per year with 35 hours per week, this role offers the chance to develop within a supportive company that values teamwork, punctuality,

Qualifications

• Customer-focused service experience and a can-do attitude.
• Ability to work well in a busy, fast-paced catering environment.
• Reliability, punctuality and a willingness to learn.

Responsibilities

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Universities and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Skills

Customer service

Team player

Time management

Cash handling

Pressure tolerance

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a full time basis, contracted to 35 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 40 weeks per year.

Could you bring your spark to Universities? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Universities and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Customer Services Assistant Will

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1808/96325001/52788225/R/BU #Universities & Colleges

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!