Customer Service Assistant

Chartwells Universities; Newcastle upon Tyne; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Learning & development opportunities

Job summary

Compass Group UK&I in Newcastle upon Tyne is seeking a friendly Catering Assistant to join our Universities & Colleges team. You’ll help prepare delicious, high-quality food and create welcoming displays.

You’ll represent Universities & Colleges, handle transactions at the counter, and maintain high standards of food hygiene and safety in a fast-paced environment. A positive, proactive attitude and teamwork will help you grow with us, with competitive pay, perks and ongoing learning

Qualifications

• Positive, can-do attitude in daily tasks.
• Genuine passion for delivering exceptional customer service.
• Ability to work under pressure while maintaining accuracy.
• Respect for safety protocols and food hygiene standards.
• Punctual and reliable with good time management.
• Willingness to learn and contribute to a collaborative team.
• Previous catering or retail experience is a bonus.

Responsibilities

• Prepare delicious, high-quality food for clients and customers.
• Craft eye-catching food and counter displays.
• Represent Universities and uphold the brand image.
• Handle transactions and operate the cash register efficiently.
• Maintain high standards of food handling and hygiene.
• Ensure a safe and healthy work environment by following safety regulations.

Skills

Customer service

Team player

Time management

Safety awareness

Cash handling

Job description

As a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting.

Your key responsibilities will include

• Preparing delicious, high-quality food that delights our clients and customers
• Crafting eye-catching food and counter displays that draw customers in
• Proudly representing Universities and and embodying our positive brand image
• Handling transactions with ease and operating the cash register efficiently
• Upholding the highest standards of Food Handling & Hygiene
• Ensuring a safe and healthy work environment by adhering to Health & Safety regulations

Our ideal catering assistant will

• Bring a positive, can-do attitude to everything you do
• Show genuine passion for delivering exceptional customer service
• Excel as a supportive and collaborative team player
• Embrace the excitement of thriving under pressure
• Demonstrate impeccable time management and reliability
• Prioritise safety in every task you undertake
• Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2807/91083001/52823067/BU #Universities & Colleges

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!