Customer Service Assistant

Compass Group PLC; Worcester; On-site; GBP 13,000 - 16,000; Full time

Benefits offered by this job

Competitive pay

Learning and development opportunities

Staff meals

Job summary

Compass Group PLC is seeking a Customer Services Assistant to join a busy Universities catering team on a full-time basis (35 hours per week, contracted to 40 weeks per year). You will help deliver a first-rate customer experience across a fast-paced environment.

You will prepare food, create displays, handle cash, and ensure compliance with hygiene and safety standards. Prior catering experience is welcomed but not essential, with opportunities to develop and progress.

Qualifications

• Experience in catering is welcome but not essential.
• Good customer service and teamworking are important.
• Willingness to learn and follow food hygiene practices.

Responsibilities

• Preparing delicious, high-quality food for clients and customers.
• Creating attractive food and counter displays.
• Representing Universities and maintaining a positive brand image.
• Handling cash and operating the cash register.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Team player

Customer service

Cash handling

Food hygiene aware

Education

No formal qualifications required

Tools

Cash register

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a full time basis, contracted to 35 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 40 weeks per year. Could you bring your spark to Universities? Here's what you need to know before applying: Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Universities and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations
• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.
• As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
• Job Reference: com/1808/96325001/52788225/R/BU #Universities & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!