Customer Service Assistant

Compass Group PLC; St Albans; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Competitive pay

Learning & development

Job summary

Compass Group UK&I is seeking a Customer Services Assistant to support Chartwells in a busy catering environment. This part-time role is contracted to 30 hours per week across 42 weeks per year, offering a friendly team and opportunities to develop within a large, diverse employer.

You will assist with food service, cash handling, and maintaining brand standards while delivering excellent customer experiences. A can-do attitude and reliability are essential in this fast-paced setting.

Qualifications

• Experience in catering-related role preferred but not essential.
• Enthusiastic with a can-do attitude.
• Commitment to Food Handling & Hygiene standards.

Responsibilities

• Prepare delicious, high-quality food for clients and customers.
• Create attractive food and counter displays.
• Represent Chartwells and maintain a positive brand image.

Skills

Team player

Customer service

Cash handling

Food handling

Health & safety awareness

Can-do attitude

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 30 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 42 weeks per year Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations
• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.
• As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0210/97368001/52243700/BU #Lodestone House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!