School Customer Service Assistant

Chartwells Schools; Stanmore; On-site; GBP 13,776 - 16,531; Part time

Job summary

A leading educational catering service provider is seeking a Customer Services Assistant in Stanmore on a part-time basis, contracted to 16 hours per week. The successful candidate will be responsible for preparing high-quality food, creating appealing displays, and maintaining a positive brand image while adhering to hygiene and safety standards. Candidates should have an enthusiastic attitude and a passion for excellent customer service, along with a desire to succeed in a fast-paced team environment.

Qualifications

• Experience in a similar catering-related role is desirable, but not essential.
• Must demonstrate passion for food and customer service.
• Reliability and timekeeping are crucial.

Responsibilities

• Prepare high-quality food that delights customers.
• Create attractive food displays.
• Handle cash and operate the cash register.
• Comply with food hygiene standards and health regulations.

Skills

Enthusiastic can-do attitude

Excellent customer service

Team player

Ability to thrive under pressure

Outstanding timekeeping

Safety-first mindset

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part‑time basis, contracted to 16 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You’ll be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

This role is contracted to 43 weeks per year.

Your Key Responsibilities

• Preparing delicious, high‑quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Candidate

• Have an enthusiastic can‑do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety‑first mindset
• Have experience within a similar catering‑related role, but this isn’t essential

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has focused on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre‑employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.

Job Reference: com/1612/99377001/52742793/BU #State Schools

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

Stanmore, England, United Kingdom