Customer Service Assistant

Lodestone House; Long Eaton; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Learning & development opportunities

Great perks

Job summary

Chartwells is hiring a Customer Services Assistant to join a busy team delivering exceptional service across a 35-hour week. You’ll handle cash, help with food displays, and support a brand-focused frontline operation within Compass Group UK&I.

We value enthusiastic team players who thrive under pressure and are reliable, with a passion for delivering great customer experiences. Training and progression opportunities are provided in a supportive environment.

Qualifications

• Catering or hospitality experience preferred.
• Ability to work in a fast-paced environment.
• Excellent customer service skills.

Responsibilities

• Preparing delicious, high-quality food that delights clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a full time basis, contracted to 35 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 39.8 weeks per year.

Could you bring your spark to Chartwells? Here's what you need to know before applying.

Your Key Responsibilities Will Include

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Customer Services Assistant Will

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thriving working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0810/41314001/52655645/BU #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!