Customer Service Assistant

Compass Group UK; St Albans; On-site; GBP 12,000 - 15,000; Part time

Job summary

Compass Group UK&I is seeking a part-time Customer Services Assistant to support Chartwells across busy venues. The role is contracted to 25 hours per week and a 41.6 week year.

You will join a passionate team delivering great customer service, handling cash, and ensuring food hygiene and safety standards are met while providing a friendly, efficient experience for clients and customers. You’ll have the opportunity to grow within a company that values its people, rewards effort, and supports

Qualifications

• Experience in a catering role is desirable but not essential.
• Able to work as part of a busy team.
• Committed to food handling and hygiene standards.
• Reliable and punctual.

Responsibilities

• Prepare high-quality food that delights clients.
• Create attractive food and counter displays.
• Represent Chartwells and maintain a positive brand image.
• Handle cash and operate the cash register.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

Skills

Customer service

Team player

Time management

Under pressure

Cash handling

Tools

Cash register

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 25 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 41.6 weeks per year

Could you bring your spark to Chartwells? Here’s what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn’t essential.

As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0409/97368001/52284181/BU #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!