Customer Service Assistant

Heart of England Cooperative Society; Nuneaton; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join the Heart of England Cooperative Society as a Customer Service Assistant in Nuneaton. This role emphasizes exceptional customer service and teamwork while offering structured training and advancement opportunities. With a competitive hourly rate of £12.21 and various perks, this position is ideal for individuals passionate about retail and community engagement.

Benefits

Staff discounts

Increasing holiday entitlement

Generous pension scheme

Structured training plan

Opportunities for career advancement

Qualifications

• Positive, flexible, and eager to deliver excellent customer service.
• Good communicator with a 'can do' attitude.
• Passion for retail and willingness to go the extra mile.

Responsibilities

• Work with your team to create a welcoming atmosphere for customers.
• Support local groups and causes through community involvement.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

We are looking for Customer Service Assistants

Heart of England Cooperative Society is seeking Customer Service Assistants to join our growing team at:

1. Galley Common, Nuneaton convenience store on a 3-month fixed-term contract for 8 hours per week.
2. Our Cedar Road, Nuneaton convenience food store offering a permanent, part-time position for 12-16 hours per week.

About You

You will be positive, flexible, and eager to deliver excellent customer service. A good communicator with a 'can do' attitude, you will work with your team to create a welcoming atmosphere for our customers, making our store the preferred choice in the local community. Your passion for retail and our products, along with your willingness to go the extra mile, will be contagious.

Life at The Society

Great Place to Work

We promote wellbeing and encourage development through structured training and career growth opportunities.

First for Customers

We strive to be the 'go to' convenience store in our communities by providing outstanding customer service and maintaining high store standards.

At the Heart of the Community

Our stores support local groups, clubs, and causes, with assistance from our dedicated colleagues and Community & Membership Team.

Rewards & Benefits

We offer a competitive salary of £12.21 per hour, staff discounts, increasing holiday entitlement, a generous pension scheme, and a structured training plan to support your career development. Opportunities for advancement from Customer Service Assistant to Store Manager are available.