Customer Service Assistant

TN United Kingdom; Newbury; On-site; Full time

Job summary

Join a forward-thinking company as a Customer Service Assistant in Newbury, where your passion for helping others shines. This role offers a chance to engage with customers, enhance their shopping experience, and be part of a supportive team. With a competitive salary and an array of benefits, including excellent training and career progression opportunities, you'll thrive in an environment that values your contribution. If you have a friendly attitude and a desire to learn, this is the perfect opportunity to grow your career in retail.

Benefits

Contributory Pension

Staff Discount

Free Parking

33 Days Holiday

Training Opportunities

Career Progression

Salary Finance

Life Assurance

Employee Assistance Programme

Qualifications

• Experience in customer service or retail environments.
• Ability to engage and motivate customers effectively.

Responsibilities

• Provide excellent customer service at the tills and in-store.
• Create enticing displays and respond to customer requests.

Skills

Customer Service

Communication

Engagement

Motivation

Education

Forklift Qualification

First Aid Certification

RAMA (AMTRA) Qualification

Job description

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Contract: Permanent

Hours: Full-time

Hours of Work: 40 Hours per week

Salary: Starting from £11.44 (Ages under 19: £9.14), with the potential to earn more through experience and gaining qualifications such as Forklift, First Aid, and RAMA (AMTRA)

Enjoy talking to people?

If so, we’d love you to join our team at Newbury and play a part in putting the farmer at the heart of everything we do!

What it takes to be a Customer Service Assistant at Mole Country Stores:

Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident, engaging, motivated in everything you do, and knowledgeable about our products. We’ll teach you the rest!

What you will be doing:

The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing, or responding to all customer requests in a helpful and efficient manner.

What’s in it for you:

You can expect to work as part of a great team with opportunities for training and development. We’re offering a competitive salary and benefits package, including:

• Scottish Widows contributory Pension – company will match up to 5%
• Up to 25% staff discount in store
• Free parking on site
• 33 days holiday inclusive of bank holidays
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Salary Finance
• Life Assurance
• Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.