Customer Service Assistant

Tenpin Ltd; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Retailer discounts and Best Doctors

Free Bowling for family and friends

Free Food

Enhanced Maternity, Paternity, Adop...

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance - 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin Ltd is seeking energetic, friendly team members for our venues in Greater London. Join a fun, fast-paced environment that combines bowling, food and drinks with entertainment for all ages.

No previous experience is required as full training is provided, and applicants must be 16 or over. This role focuses on first-class customer service, flexible hours (including evenings and weekends), and teamwork.

Qualifications

• Determined and enthusiastic with the ability to work in a fast-paced environment.
• Excellent customer service and communication skills with a 'nothing is too much trouble' attitude.
• Fully flexible, including evenings and weekends, and able to work as part of a team.

Skills

Customer service

Communication skills

Flexibility

Team player

Attention to detail

Job description

We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Escape Rooms to Karaoke Rooms, Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!! Good news - you can join the fun from age 16! We welcome applications from anyone aged 16 and over who has finished full-time compulsory education. As we're a licensed premises, colleagues under 18 will work within the duties and hours permitted for their age, with some duties, such as serving alcohol, reserved for colleagues aged 18 and over.

• Determined, enthusiastic, and able to work in a fast-paced environment
• Excellent customer service, communication skills, and a "nothing is too much trouble" attitude
• Fully flexible, including evenings and weekends
• Approachable, helpful, organised and a strong team player, with good attention to detail
• Tenpin Treats - Retailer discounts and Best Doctors
• Free Bowling for family and friends
• Free Food
• Enhanced Maternity, Paternity, Adoption leave
• Medicash Health Care Cash Back Scheme
• Employee Assistance Programme
• Free counselling
• Life assurance - 2 x annual salary
• Long Service Awards
• Recommend a Friend Scheme
• On the Spot Rewards

Career Development

Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next?