Customer Service Assistant

Tenpin Ltd; Redditch; On-site; GBP 12,398,000 - 15,154,000; Part time

Benefits offered by this job

Retailer discounts

Best Doctors

Free bowling for family and friends

Free food

Enhanced maternity/paternity/adoption

Medicash health care

Employee assistance programme

Free counselling

Life assurance

Job summary

Tenpin Ltd. is a lively entertainment venue in Redditch offering bowling, Escape Rooms, Karaoke, Laser Arena, Soft Play, arcade games and more. We are looking for people who bring energy, confidence and a positive attitude to a fun, fast-paced environment.

You must be flexible with shifts, including evenings and weekends, and you can join from age 16. Roles include providing excellent customer service and helping customers enjoy a great visit.

Qualifications

• Determined, enthusiastic and able to work in a fast-paced environment.
• Excellent customer service, communication skills, and a "nothing is too much trouble" attitude.
• Fully flexible, including evenings and weekends.
• Approachable, helpful, organised and a strong team player, with good attention to detail.

Responsibilities

• Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.

Skills

Customer service

Communication

Teamwork

Flexible hours

Attention to detail

Job description

We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Escape Rooms to Karaoke Rooms, Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!! Good news - you can join the fun from age 16! We welcome applications from anyone aged 16 and over who has finished full-time compulsory education. As we're a licensed premises, colleagues under 18 will work within the duties and hours permitted for their age, with some duties, such as serving alcohol, reserved for colleagues aged 18 and over.

• Determined, enthusiastic, and able to work in a fast-paced environment
• Excellent customer service, communication skills, and a "nothing is too much trouble" attitude
• Fully flexible, including evenings and weekends
• Approachable, helpful, organised and a strong team player, with good attention to detail
• Tenpin Treats - Retailer discounts and Best Doctors
• Free Bowling for family and friends
• Free Food
• Enhanced Maternity, Paternity, Adoption leave
• Medicash Health Care Cash Back Scheme
• Employee Assistance Programme
• Free counselling
• Life assurance - 2 x annual salary
• Long Service Awards
• Recommend a Friend Scheme
• On the Spot Rewards

Career Development

Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next?