Customer Service Apprentice (Level 3) – Trade Counter

Elliotts UK; Fordingbridge; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Annual profit share scheme

Company pension

22 days holiday plus bank holidays

Full product and systems training

Unlimited training to help you keep成长

Job summary

Elliotts UK in Fordingbridge is offering a Full time apprenticeship with HTP Apprenticeship College. You’ll learn on the job while serving customers at the counter, learning stock ordering, pricing, and deliveries.

You will study and complete an Apprenticeship while gaining hands-on experience across branches, working with managers to understand daily operations and growth opportunities. GCSEs required and on-site training provided.

Qualifications

• 4 GCSE's or equivalent at grade A*-C (Grade 4 to 9) including English and Math.

Responsibilities

• Getting to know our products, from timber and bricks to everything else a job needs.
• Serving trade and home customers at the counter, on the phone and by email
• Working out prices and quotes for customers' jobs
• Getting out in the yard, checking in deliveries and loading up customers
• Seeing how we plan deliveries and get materials out to sites on time
• Learning how we order stock and make sure we've got what customers need
• Finding out what makes a branch successful, from looking after customers to making a profit
• Working alongside your Branch Manager to see how a branch is run day to day
• Spending time with other branches and teams across Elliotts

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Number skills

Analytical skills

Team working

Initiative

Education

GCSEs or equivalent including English and Math

Job description

Elliotts UK in Fordingbridge is offering a Full time apprenticeship with HTP Apprenticeship College. You’ll learn on the job while serving customers at the counter, learning stock ordering, pricing, and deliveries.

You will study and complete an Apprenticeship while gaining hands-on experience across branches, working with managers to understand daily operations and growth opportunities. GCSEs required and on-site training provided.