Customer Service Apprentice: Hands-on Training & Perks

Elliotts UK; Southampton; On-site; GBP 16,000 - 19,000; Full time

Benefits offered by this job

Annual profit share scheme

Company pension

22 days holiday plus bank holidays

Full product and systems training

Unlimited training to help you keep成长

Cycle to work scheme

24/7 wellbeing support

Enhanced maternity and paternity pay

Staff discounts

Christmas hamper

Pizza on us every month

Free parking on-site

Job summary

Elliotts is offering an apprenticeship-based customer service role at our Totton branch. You’ll learn on the job while supporting counter and phone orders, pricing quotes, and helping customers with their building projects.

This full-time position includes on-site training, 40 hours per week, and benefits such as pension, holidays, and staff discounts. GCSEs including English and Maths are required.

Qualifications

• 4 GCSEs or equivalent at grade A*-C (Grade 4 to 9) including English and Maths.

Responsibilities

• Serve trade and home customers at the counter, on the phone and by email.
• Work out prices and quotes for customers' jobs.
• Assist with deliveries and yard duties, checking in orders and loading materials.
• Learn stock ordering and branch operations with the Branch Manager.
• Support branch team across Elliotts as needed.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Number skills

Analytical skills

Team working

Initiative

Education

GCSEs including English and Maths

Job description

Elliotts is offering an apprenticeship-based customer service role at our Totton branch. You’ll learn on the job while supporting counter and phone orders, pricing quotes, and helping customers with their building projects.

This full-time position includes on-site training, 40 hours per week, and benefits such as pension, holidays, and staff discounts. GCSEs including English and Maths are required.