Customer Service Apprentice

Specsavers; Middlesbrough; On-site; Full time

Job summary

Specsavers is seeking a Customer Service Apprentice in Middlesbrough. This 13-month apprenticeship offers hands-on experience in retail while earning a full-time wage. The role provides training and support for individuals passionate about customer service, with various perks available including development opportunities and discounted benefits.

Benefits

Discounted benefits scheme

Extra day off for your birthday

UK confidential employee helpline

Clinical and professional development opportunities

Discounted hearing and eyecare benefits

Enhanced sick pay

Enhanced pay for family leave

Qualifications

• Passion for providing excellent customer service.
• Confidence in using IT systems.
• Prepared to step out of your comfort zone.

Responsibilities

• Providing great customer service and assisting in store operations.
• Learning skills in a paid full-time job within a retail environment.
• Working as part of a friendly and experienced team.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Adaptability

Job description

1 month ago Be among the first 25 applicants

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Customer Service Apprentice role could be perfect for you.

We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.

Our store

Based in Middlesbrough, our store has great career opportunities!

What’s on offer?

Our apprenticeship scheme gives you the chance to really set yourself up for a great career in a fantastic company, and earn a full-time wage at the same time.

You’ll not only spend 15-18 months in a paid job, but also learn your trade while surrounded by our friendly, passionate and highly experienced team who’ll support you every step of the way.

• Salary £7.75 sn hour
• Full time - 40 hours with weekend working
• Specsavers Perks – our discounted benefits scheme
• Extra day off for your birthday
• WeCare – UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Discounted hearing and eyecare benefits
• Enhanced sick pay (after a year or service)
• Enhanced pay for family leave (Maternity/Paternity etc)
  
  

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Customer Service Apprentice. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)
  
  

Find out more

For more detailed information about the Specsavers Apprenticeship programme, please click the link below.

Apprenticeships at Specsavers | Specsavers UK Careers

Checked all the boxes? This job will closed when it's filled, so don't delay, apply today!

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Other, and Customer Service

• Industries

  Retail

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