Customer Service Agent x2

Northreach; Brentford; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Supportive team culture

Immediate start opportunity

Job summary

A leading recruitment agency is urgently seeking Customer Service Agents in Brentford. This role requires excellent communication skills and a customer-focused mindset. You'll handle inbound queries, manage issues, and collaborate with teammates to ensure exceptional service. Previous experience in customer service is valued. Offering competitive salary and immediate start, this is a great opportunity for those ready to make an immediate impact.

Qualifications

• Previous experience in customer service, preferably in a call centre.
• Polite and professional interaction with customers.
• Ability to start immediately.

Responsibilities

• Handle inbound calls and assist with inquiries.
• Manage customer issues professionally.
• Collaborate with team members for improved customer experience.

Skills

Strong communication skills

Customer-focused mindset

Problem-solving

Ability to work in a team

Job description

Employment Type:

Full-Time, Immediate Start Required

Northreach are urgently looking for Customer Service Agents to join our clients growing team in Brentford. This is an ideal role for someone with excellent communication skills, a customer-focused mindset, and the ability to work efficiently in a fast-paced call centre environment.

• Work with a respected Financial Services company with a commitment to exceptional customer support.
• Competitive salary and supportive team culture.
• Opportunity to start immediately!

Key Responsibilities:

• Handle inbound calls from customers, assisting with inquiries and providing timely, accurate information.
• Manage customer issues with professionalism, ensuring satisfaction and trust.
• Collaborate with team members to continuously improve the customer experience.

About You:

• Strong communication skills with a polite and professional approach.
• Previous experience in customer service (call centre experience is preferred).
• Able to start immediately and attend an interview on Thursday, 14th November.
• A problem‑solver who can work independently and as part of a team.

Whats Next?

Ready to step into a rewarding role with immediate impact? Apply now to secure an interview this Thursday and get started right away!