Customer Service Advisor - Uncapped Commission

TieTalent; North Shields; On-site; GBP 23,000 - 25,000; Full time

Job summary

A leading technology company is seeking a Customer Service Advisor in North Shields. This role focuses on enhancing customers' digital experiences through supportive conversations about products while offering a flexibility-centric work environment. With a good base salary and additional benefits, this is an ideal opportunity for confident communicators to start their careers in sales.

Benefits

Online GP access

Paid carer’s leave

Family Leave

Discounts on EE & BT products

Tailored training and development

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental

Qualifications

• Previous experience in sales or business development preferred.
• Confident in talking and building relationships.
• Ability to learn and adapt to product information.

Responsibilities

• Engage customers over the phone about EE products and services.
• Provide flexible support for customers' digital needs.
• Schedule breaks and manage time effectively.

Skills

Communication

Negotiation

Job description

Customer Service Advisor - Uncapped Commission

3 days ago Be among the first 25 applicants

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

About the role

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in {location}.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £23,504 rising to £24,064 after 8 months, plus incentives and bonuses.
• Online GP – giving you access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year, supporting all parents in growing their family.
• Discounts on EE & BT products including your Mobile and Broadband, saving you hundreds of pounds every year.
• Support in developing your career with tailored training and development opportunities.
• Season Ticket Travel Loan – funds to pay for your travel to and from work upfront.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

• Location: North Shields, England

Work experience

• Business Developer / Sales Development Representative

Languages

• English

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Technology, Information and Internet

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