Customer Service Advisor - Uncapped Commission

EE; Leigh on Sea; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join their dynamic sales team. This role emphasizes building relationships and providing personalized solutions to customers, ensuring they receive the best products and services tailored to their needs. With a strong focus on flexibility and personal development, this position offers a supportive environment where you can thrive. Enjoy a competitive salary, uncapped commission, and a range of benefits designed to enhance your work-life balance. If you are passionate about helping others and eager to grow your career, this opportunity is perfect for you.

Benefits

Online GP access

Paid carer’s leave

Family Leave

Huge product discounts

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident communicator with experience in building relationships.
• Ability to discuss products and services effectively.

Responsibilities

• Engage with customers to enhance their digital lives.
• Provide tailored product recommendations over the phone.

Skills

Communication Skills

Sales Skills

Customer Relationship Management

Education

High School Diploma

Job description

Customer Service Advisor - Uncapped Commission

Leigh, North West, United Kingdom

EE

02.05.2025

Full Job Description

Long Description

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience in building relationships, or perhaps negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Birchwood near Warrington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and bank time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 (£12.82 per hour), rising to £25,684 (£13.12 per hour) after 8 months, plus incentives and bonuses.
• Online GP – giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers to support colleagues caring for family or friends who are disabled, ill, or elderly.
• Family Leave - equalized maternity, paternity, and adoption leave, offering all parents 18 weeks full pay and 8 weeks half pay in the first year, regardless of how they choose to grow their family.
• Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and will support you in achieving your career goals.
• Season Ticket Travel Loan – providing funds to pay for your travel to and from work upfront, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?