Customer Service Advisor - Uncapped Commission

JR United Kingdom; Hamilton; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Service Advisor to join their Sales Team in Hamilton. This role is perfect for confident communicators who enjoy engaging with customers and helping them find the right solutions to enhance their digital lives. With a competitive starting salary and opportunities for growth, this position offers a supportive environment where you can thrive. Enjoy flexible working options, generous family leave, and a range of perks designed to support your career and well-being. If you have a passion for customer service and sales, this is the perfect opportunity for you.

Benefits

Online GP access

Paid carer’s leave

Family leave with full pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident talker with strong interpersonal skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Engage with customers to enhance their digital experiences.
• Discuss suitable products and services over the phone.

Skills

Customer Service

Communication

Sales Skills

Job description

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Customer Service Advisor - Uncapped Commission, Hamilton

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Client:

EE

Location:

Hamilton, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Location: Glasgow - Alexander Bain House

Full Time: Permanent

Salary: £25,087 rising to £25,684 after 8 months, plus uncapped commission.

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in EE Glasgow.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes scheduling your own breaks, banking time, and occasional home working options.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave – Equalized maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year, supporting all parents in growing their family.
• Huge discounts on EE & BT products, including Mobile and Broadband, saving hundreds of pounds every year.
• Support to carve your own career path. We’re passionate about developing our people and supporting your career goals.
• Season Ticket Travel Loan – Funds to pay for your travel to and from work upfront.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

Alongside all this, we offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?