Customer Service Advisor - Part time

Northampton Business Directory; Newport Pagnell; On-site; Full time

Job summary

A leading company is seeking a Customer Service Representative to enhance their team. The role involves building relationships with customers and delivering exceptional service. This full-time, temporary to permanent position offers a competitive hourly wage of £12.21 and requires strong communication skills.

Qualifications

• 6 months Contact Centre background preferred but not essential.

Responsibilities

• Build rapport with customers in a consultative manner.
• Listen to customer's needs and provide solutions.
• Demonstrate knowledge of services & products.

Skills

Excellent customer service skills

Strong communication skills

Team player

Job description

Customer Service Representative– Office working

Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience.

Employment Type:Full-time temporary to permanent position.

Pay:£12.21 per hour, paid weekly.

Working Hours:10am-3pm, 5 days out of 7 Monday to Sunday.

Responsibilities of a Customer Service Representative

Build rapport with customers in a consultative manner

Listen to the customer's needs to ensure a positive and unique solution to their queries

Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides.

Communicating with customers and clients via live chat platforms.

The key skills / experience that we are looking for are:

Excellent customer service skills
Great team player
6 months Contact Centre background [not essential]
Strong communication skills

If this sounds like something youwould be interested in, then pleaseclick APPLY NOW!