Customer Service Advisor - Beauty Brand

JR United Kingdom; Luton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading beauty brand in Luton is seeking a Customer Service Advisor to join their expanding team. This role involves supporting customers through various channels and administrative tasks. Ideal candidates are proactive, detail-oriented, and possess excellent communication skills.

Qualifications

• Excellent communicator with the confidence to handle various tasks.
• Detail oriented with a keen eye for detail.
• Must be computer literate with MS Word, Excel, and Outlook.

Responsibilities

• Supporting the operations team with day to day administrative tasks.
• Ensuring customer enquiries are answered promptly.
• Managing comments and queries in online groups and on social media.

Skills

Communication

Attention to Detail

Proactive Support

Job description

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Customer Service Advisor - Beauty Brand, luton, bedfordshire

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Client:

Location:

luton, bedfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

THE OPPORTUNITY:
Get Recruited are working with a highly successful beauty brand in the Luton area who are looking for a Customer Service Advisor to join their expanding team.
You'll be supporting customers with queries as well as managing engagement and queries on social platforms. As the brand are expanding, there's plenty of opportunity for growth and development in the role.
If you are a Customer Service Administrator, Customer Service Assistant, Customer Success Administrator, Sales Administrator or similar and looking to further your career in a rewarding atmosphere, this opportunity is not to be missed!
THE CUSTOMER SERVICE ADMINISTRATOR ROLE:

• Supporting the operations team with day to day administrative tasks
• Ensuring customer enquiries are answered promptly
• Managing comments and queries in online groups and on social media
• Handling emails and calls from customers
• Updating the company database and making sure all records are up to date
• Supporting the sales and marketing team with administrative tasks
• Helping to prepare reports
• Identifying areas to further support clients

THE PERSON:

• We're looking for a candidate from a Customer Service Administrator, Customer Service Assistant, Customer Success Administrator, Sales Administrator or similar.
• An excellent communicator with the confidence to handle a variety of tasks within a busy department
• A proactive individual with a supportive nature to ensure clients receive a smooth-running service
• Detail orientated and a keen eye for detail
• Must be computer literate with MS Word, Excel and Outlook
  

Get Recruited is acting as an Employment Agency in relation to this vacancy.