Customer Service Advisor - Beauty Brand

JR United Kingdom; Cambridgeshire and Peterborough; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading beauty brand in the Luton area seeks a Customer Service Advisor to join their team. The role involves supporting customers through various platforms and performing administrative tasks to enhance service delivery. Ideal candidates are proactive, detail-oriented, and possess strong communication skills, providing a gateway for career growth within the company.

Qualifications

• Excellent communication skills to handle multiple tasks.
• Proactive nature to support clients and ensure smooth service.
• Detail-oriented with a focus on maintaining accurate records.

Responsibilities

• Support operations with administrative tasks on a daily basis.
• Answer customer inquiries promptly and manage online engagement.
• Handle emails and calls, updating the company database regularly.

Skills

Communication

Proactivity

Detail Orientation

Customer Service

Tools

MS Word

Excel

Outlook

Job description

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Customer Service Advisor - Beauty Brand, bedfordshire

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Client:

Location:

bedfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

7

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

THE OPPORTUNITY:
Get Recruited are working with a highly successful beauty brand in the Luton area who are looking for a Customer Service Advisor to join their expanding team.
You'll be supporting customers with queries as well as managing engagement and queries on social platforms. As the brand are expanding, there's plenty of opportunity for growth and development in the role.
If you are a Customer Service Administrator, Customer Service Assistant, Customer Success Administrator, Sales Administrator or similar and looking to further your career in a rewarding atmosphere, this opportunity is not to be missed!
THE CUSTOMER SERVICE ADMINISTRATOR ROLE:

• Supporting the operations team with day to day administrative tasks
• Ensuring customer enquiries are answered promptly
• Managing comments and queries in online groups and on social media
• Handling emails and calls from customers
• Updating the company database and making sure all records are up to date
• Supporting the sales and marketing team with administrative tasks
• Helping to prepare reports
• Identifying areas to further support clients

THE PERSON:

• We're looking for a candidate from a Customer Service Administrator, Customer Service Assistant, Customer Success Administrator, Sales Administrator or similar.
• An excellent communicator with the confidence to handle a variety of tasks within a busy department
• A proactive individual with a supportive nature to ensure clients receive a smooth-running service
• Detail orientated and a keen eye for detail
• Must be computer literate with MS Word, Excel and Outlook
  

Get Recruited is acting as an Employment Agency in relation to this vacancy.