Customer Service Advisor

Page Personnel; Pulborough; On-site; GBP 24,000 - 25,000; Full time

Job summary

A leading company in Pulborough is seeking a Customer Service Advisor to provide essential support to the sales team and ensure excellent client communication. This permanent role offers a competitive salary and opportunities for professional development within a collaborative environment. Ideal candidates will have experience in customer service or sales, strong organisational skills, and a customer-focused approach.

Benefits

Competitive salary

Permanent position

Professional development opportunities

Inclusive company culture

Qualifications

• Experience in customer service or sales environment.
• Strong organisation and multitasking skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide administrative support to the sales team.
• Coordinate with clients for enquiries and communication.
• Track sales activities and prepare reports.

Skills

Organisational skills

Communication

Interpersonal abilities

Customer-focused approach

Multitasking

Tools

CRM systems

MS Office applications

Job description

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This is a permanent opportunity with a well-established organisation based in Pulbrough. The company operates as a medium-sized enterprise, offering stability and a focus on delivering high-quality services to its clients.

Job Description

• Provide administrative support to the sales team, including data management and order processing.
• Coordinate with clients to address enquiries and ensure smooth communication.
• Track sales activities and prepare reports for management review.
• Maintain accurate records of customer transactions and agreements.
• Assist with the preparation of sales presentations and proposals.
• Collaborate with internal departments to ensure timely delivery of services.
• Respond promptly to customer requests and follow up to ensure satisfaction.
• Support the team in meeting sales targets by providing operational assistance.

The Successful Applicant

A successful Customer Service Advisor should have:

• Previous experience in a similar role within a customer service or sales environment.
• Strong organisational skills with the ability to multitask effectively.
• Excellent communication and interpersonal abilities.
• Proficiency in using CRM systems and MS Office applications.
• A customer-focused approach with a commitment to delivering high standards of service.
• The ability to work collaboratively within a team environment.

What's on Offer

• A competitive salary of £24,000 - £25,000 per annum, depending on experience.
• A permanent position within a reputable company.
• An opportunity to work in Pulbrough, with a supportive team environment.
• Potential for professional development and career progression.
• Inclusive company culture that values employee contributions.

If you're looking for a rewarding Customer Service Advisor role in Pulborough, apply today to join this exciting opportunity!