Customer Service Advisor

Forrest Recruitment; Heywood; On-site; GBP 23,000 - 25,000; Full time

Job summary

A rapidly growing company in Bury is looking for an experienced Customer Service Advisor to join their dynamic team. In this role, you will handle customer queries, maintain accurate data, and contribute to excellent customer service. A competitive salary between £23k and £25k, along with excellent benefits, is offered.

Benefits

Annual bonus

Qualifications

• Previous phone based customer service experience required.
• Strong organisational skills.
• Good working knowledge of IT systems including Excel.

Responsibilities

• Acting as the first point of contact for customers.
• Making amendments to customer details and setting up new customers.
• Responding to emails and maintaining data accuracy.

Skills

Organisational skills

Customer service experience

IT skills

Tools

Excel

Job description

Social network you want to login/join with:

. Bury. £23k – £25k DOE + excellent benefits including annual bonus!!

An established and rapidly growing company are looking for an experienced Customer Service Advisor to join their dynamic team in Bury. Duties will include;

• Acting as the first point of contact on the phone for customers – ensuring that queries are actioned and resolved
• Making amendments to customer details
• Setting up new customers on the system and assisting them with forms
• Responding to emails
• Maintaining data accuracy at all times

To be successful, you will have previous phone based customer service experience, along with strong organisational skills and a good working knowledge of various IT systems including Excel.

For more information regarding the above role, please contact Tracy or Sophie on 01204 361155 or apply directly for this role with your CV.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.