Customer Service Administrator

Issi Online; Newmarket; On-site; GBP 22,000 - 28,000; Full time

Job summary

A well-established company in Newmarket is seeking a Customer Service Administrator. This office-based role offers a supportive environment where you will handle customer inquiries and perform administrative duties. Ideal for candidates looking to start their career in a customer-focused setting.

Qualifications

• Desire to work in a customer-focused office role.
• Excellent attention to detail.
• IT proficiency required.
• Excellent telephone manner.

Responsibilities

• Answering phone calls from customers.
• Responding to customer emails.
• Administration of policy changes.
• Checking customer ID via Zoom calls.
• Adding data to the CRM system.
• General office administration.

Skills

Attention to detail

IT proficiency

Excellent telephone manner

Job description

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Role | Customer Service Administrator

Company | Mid-Size

Based | Newmarket

Offer | Competitive Salary

We're excited to be recruiting for a well-established, highly respected business in Newmarket. The role will be office-based and offers the successful candidate the chance to work in a friendly, family-like team.

Key Duties Will Include:

• Answering phone calls from customers
• Responding to customer emails
• Administration of policy changes
• Checking customer ID via Zoom calls
• Adding data to the CRM system
• General office administration

The Successful Candidate Will Have:

• A desire to work in a customer-focused office role
• Excellent attention to detail
• IT proficiency
• Excellent telephone manner

If this role looks like your next challenge, please contact Liam ASAP or apply via the advert!

We endeavour to reply to every candidate, but if you haven't heard back within 10 days, please understand that you have been unsuccessful or the position has been filled. Feel free to call the office or send an email to discuss other potential opportunities.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Administrative and Support Services

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