Sales & Customer Service Administrator

Wallace Hind; Bidford on Avon CP; On-site; GBP 21,000 - 28,000; Full time

Job summary

A growing company supplying industrial products is seeking a Customer Service Executive or Sales Administrator. This role offers excellent prospects for career development, requiring strong organizational and customer service skills. Ideal for experienced professionals or motivated graduates looking to advance in a fast-paced environment. The company prides itself on training and support, preparing candidates for growth within the organization.

Benefits

Annual Company Bonus

Contributory Pension Scheme

22 Days Holiday, rising to 25 with Service

Qualifications

• Experience in sales administration or customer service roles.
• Good telephone manner and communication skills.
• Eagerness to advance IT skills.

Responsibilities

• Processing orders and managing customer inquiries.
• Maintaining customer information in the management system.
• Providing high levels of customer service via phone and email.

Skills

Organisational skills

Multitasking

Customer service

Proactivity

Education

Graduate or ideally well-educated

Job description

Client:

Location:

Job Category:

Other

Online job hunting tools

-

EU work permit required:

Yes

Job Reference:

a7d69adfdff1

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

An excellent opportunity for an experienced Customer Service Executive or Sales Administrator or someone, possibly a graduate, with general commercial, office, even retail, experience looking for a step up with a growing company that supplies a wide range of industrial products to the manufacturing industry. Excellent prospects for the right person.

BASIC SALARY: £21,000 – £28,000 – possible flexiblity.

BENEFITS:
· Annual Company Bonus
· Contributory Pension Scheme
· 22 Days Holiday, plus stats, rising to 25 with Service

LOCATION: Bidford on Avon

COMMUTABLE LOCATIONS: Warwickshire, Worcestershire, Stratford upon Avon, Alcester, Evesham, Redditch

Online job hunting tools

An excellent opportunity for an experienced Customer Service Executive or Sales Administrator or someone, possibly a graduate, with general commercial, office, even retail, experience looking for a step up with a growing company that supplies a wide range of industrial products to the manufacturing industry. Excellent prospects for the right person.

BASIC SALARY: £21,000 – £28,000 – possible flexiblity.

BENEFITS:
· Annual Company Bonus
· Contributory Pension Scheme
· 22 Days Holiday, plus stats, rising to 25 with Service

LOCATION: Bidford on Avon

COMMUTABLE LOCATIONS: Warwickshire, Worcestershire, Stratford upon Avon, Alcester, Evesham, Redditch

Online job hunting tools

JOB DESCRIPTION: Sales Administrator, Customer Service Executive

My client is looking for a motivated and experienced Customer Service Executive / Sales Administrator to support and assist their busy sales office within our customer service team.

Due to the fast-paced nature of the business a high level of organisational skills are required the successful candidate will need to efficiently prioritise their workload with effective line management
Full training will be given to the right candidate who will be a fast learner with an eagerness to learn.

RESPONSIBILITIES: Sales Administrator, Customer Service Executive

In this varied and fast-moving Sales and Customer Service Administrator role you will be tasked with:
· Processing orders that come through the sales office and input into the company’s internal customer management system within a timely manner.
· Following orders from initial enquiry through dispatch and invoicing.
· Providing a high level of customer service to the sales office and web customers (via telephone and email) by answering queries regarding orders, deliveries, PODs, data sheet and pricing etc.
· Updating and maintaining product datasheets, customer information and notes within Customer Management System or intranet.
· Hours are 9-5 or 8.30 to 4.30 with half hour lunch break (37.5 hours).

PERSON SPECIFICATION: Sales Administrator, Customer Service Executive

To be considered for this varied, interested and fast moving role you will:
· Ideally have experience in a similar Sales Administrator, or Customer Service Executive or Representative, Internal Sales or Administrator role, including order input, chasing orders, customer service, putting prices on CRM system with some customer liaison / service or sales experience.
· Be proactive, enthusiastic, good telephone manner and organisational, multitasking and ATD skills with an eagerness to advance IT skills
· Be a team player with a high level of dedication to your colleagues and customers.

My client will also consider bright, enthusiastic, ambitious, well-educated, ideally graduate, candidates with some general work, office or commercial experience looking for career progression.

THE COMPANY:

Established for over thirty years having grown by over 500% since 2010 and doubled in size since 2020, my client is a very successful, organically growing and acquisitive, supplier of a very wide range of technical industrial consumables and components to a very wide range of industries. They represent worldwide market leading manufacturers. Recently bought out by a multinational group they are going from strength to strength and are ready for the next stage in their development with backing and support from the group.

PROSPECTS:

Either to develop this role in a stable expanding company – or if you are more ambitious there is the potential to grow and progress into other roles within the company, for example previous successful candidates have progressed to Field Sales and Management.

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Senior Sales Administrator, Internal Sales, Customer Services Executive, Customer Service Representative, Graduate Trainee Internal Sales, Telesales Representative, Graduate Customer Service Executive, Sales Office Administrator, Graduate / Trainee Sales Administrator, Account Manager

INTERESTED? Please click apply. You will receive an acknowledgement of your application.

Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.

REF: RP17810, Wallace Hind Selection

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 02/06/2025 by TN United Kingdom