Customer Service Admin / Customer Support Representative

TipTopJob; Billingshurst; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a Customer Service Admin to join their dynamic team in Billingshurst. This role involves providing essential administrative support to Account Managers, managing customer inquiries, and ensuring smooth operations within a fast-paced environment. Ideal candidates will possess strong organizational and communication skills, along with proficiency in IT and Microsoft Office. If you're looking for a rewarding opportunity in a growing technology firm that values dedication and professionalism, this position is perfect for you.

Benefits

On-site parking

Qualifications

• Strong administration and organization skills are essential.
• Excellent communication skills needed for customer interactions.

Responsibilities

• Provide administrative support to Account Managers.
• Handle customer inquiries and process sales orders.
• Maintain supplies and assist with data entry tasks.

Skills

Administration skills

Communication skills

IT skills

Time management

Interpersonal skills

Flexibility and adaptability

Education

A-Levels or equivalent

Tools

Microsoft Office

Job description

5 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Job Title: Customer Service Admin

Location: Billingshurst RH14 9SJ, on:site

Salary: GBP27,000 p/annum + Performance related bonus

Hours: Monday to Friday 8am to 5pm with 1 hour lunch

Job Type: Permanent, Full Time

Clarion Communication Systems is a rapidly growing Technology company based in West Sussex, owned by the Codeo Group, a major European player in the circular economy, specialising in sustainable technology hardware.

We offer a comprehensive range of remanufactured Technology equipment to both business and end users worldwide. Our high-quality, cost-effective product range is receiving increasing uptake from both Private and Public Sectors.

Main Duties

• Providing administrative assistance to Account Managers
• Handling incoming telephone enquiries, transferring to the correct parties, taking accurate messages
• General administration duties such as processing sales orders and preparing invoices
• Arranging couriers, sending tracking numbers, resolving courier mix-ups, sending invoices
• After-sales ad hoc customer calls
• Responding to customer non-technical enquiries and complaints
• Maintaining supplies of stationery and equipment
• Ad hoc data entry
• Handling customer service on ecommerce platforms (messages, calls, invoices, returns)

Skills/Experience Required

• Excellent administration, organisation and time management skills
• Excellent communication and interpersonal skills within a team
• Strong IT skills and knowledge of Microsoft Office (Excel, Outlook)
• Proactive and confident in communicating with customers, suppliers, and internally
• Ability to prioritise and multi-task under pressure and tight deadlines
• Flexible, adaptable, dependable, with professionalism and dedication
• Valid passport
• Education: A-Levels or equivalent

Benefits

• On-site parking

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with relevant experience or job titles such as Sales Executive, Customer Services Executive, Customer Service Representative, Customer Support, Customer Service Administrator, and similar roles will be considered.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Advertising Services